Verified Returns & Exchanges
The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
Description of Policy from Merchant:
OUR NO-RISK RETURN POLICY:
Purchase with confidence with our seven (7) day, No-Risk Return Policy.
If you order artwork and realize it's not for you, we will give you seven (7) days to return your artwork to our office. Contact us by email at email@example.com with your full name, original invoice number, and your shipping/tracking number. Your artwork must be shipped and our office notified of it's tracking number within seven days of its original delivery date to you. Upon receipt of your returned artwork, we will refund the full original price you paid for your returned art.
Seven (7) day return policy does not apply to Original Art or Limited Edition Art which are both considered final sales.
DAMAGES & REPLACEMENTS:
Customers will receive a refund or a no-charge replacement for any orders damaged in shipping including quality errors if notified by email within seven (7) days of receiving your artwork. If your artwork arrives damaged, please take a photo of the damage and email it ASAP, to firstname.lastname@example.org. We will contact you to begin your artwork replacement process. We may request to have the damaged artwork returned to us. If so, we will pay for the return shipping by sending a return shipping label to you from our carrier.
ORDER EXCHANGES OR CANCELATIONS:
If you cancel or exchange an order that has NOT already gone into production, you may do so at no additional fee. There will be a 20% restocking fee charged for any orders exchanged or canceled after production has begun.
Please contact email@example.com as soon as possible if you need to cancel or exchange your order. All order returns or changes must be completed by email, but if you have any questions, please call us at 844-436-2454
Please visit our FAQ page for full information.