trusted

Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

OUR NO-RISK RETURN POLICY: Purchase with confidence with our seven (7) day, No-Risk Return Policy. If you order artwork and realize it's not for you, we will give you seven (7) days to return your artwork to our office. Contact us by email at hello@karlana.com with your full name, original invoice number, and your shipping/tracking number. Your artwork must be shipped and our office notified of it's tracking number within seven days of its original delivery date to you. Upon receipt of your returned artwork, we will refund the full original price you paid for your returned art. Seven (7) day return policy does not apply to Original Art or Limited Edition Art which are both considered final sales. DAMAGES & REPLACEMENTS: Customers will receive a refund or a no-charge replacement for any orders damaged in shipping including quality errors if notified by email within seven (7) days of receiving your artwork. If your artwork arrives damaged, please take a photo of the damage and email it ASAP, to hello@karlana.com. We will contact you to begin your artwork replacement process. We may request to have the damaged artwork returned to us. If so, we will pay for the return shipping by sending a return shipping label to you from our carrier. ORDER EXCHANGES OR CANCELATIONS: If you cancel or exchange an order that has NOT already gone into production, you may do so at no additional fee. There will be a 20% restocking fee charged for any orders exchanged or canceled after production has begun. Please contact hello@karlana.com as soon as possible if you need to cancel or exchange your order. All order returns or changes must be completed by email, but if you have any questions, please call us at 844-436-2454 Please visit our FAQ page for full information.

Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Original artwork is made with high quality paper, canvases and materials. This includes acid-free and archival safe inks, acrylic paints, adhesives and finishings. All Original Art (as of 2021) and some Limited Edition Art (please see individual LE pieces) are varnish and sealed for the protection and longevity of the artwork. Please contact Karlana Pedersen Visual Art directly for more information or special requests as it relates to archival ratings and usage.