WHAT IS YOUR RETURN POLICY?
We have a 7 Day No-Risk Return Policy. If you receive your artwork and decide it’s not for you, contact us ASAP to schedule a return or exchange. Please see our return policy for details.
IF I PURCHASED ARTWORK FROM ONE OF YOUR EXCLUSIVE PARTNERS CAN I RETURN IT WITH YOU?
We are sorry we are unable to return artwork that was purchased thru any independent vendors, distributors, or exclusive partners that are NOT part of the Karlana Pedersen companies. Please contact them directly for clarification on their return policy.
WHAT IS YOUR SHIPPING INFO?
Domestic and international shipping information can be found on our Shipping page.
WHAT HAPPENS IF MY ARTWORK ARRIVES DAMAGED?
Contact us ASAP and we will send you a return shipping label to replace your artwork - no charge to you. See our return policy for more details.
IS MY CREDIT CARD AND PERSONAL INFORMATION SECURED ON YOUR WEBSITE?
Absolutely! Our website is SSL secured and encrypted on our server end, and your data is handled using encrypted payment processors such as Stripe, Apple Pay, PayPal and Afterpay to ensure data security. Our SSL is always active, just look for the “padlock” symbol at the top of your browser’s URL line, and know you are always secure.
DO YOU TAKE PAYMENT INSTALLMENTS?
Yes. You can use PayPal directly for either Paypal credit, or Paypal installments or you can use Afterpay offered thru Stripe. Both are offered once you are in checkout depending on how you choose to pay.
HOW CAN I KEEP UP WITH YOUR NEW ARTWORK?
We would love for you to be the first to learn about new artwork by Karlana Pedersen for Art Maiden. An easy way to stay in the loop is by signing up for our newsletter email. JOIN US HERE!
CAN I HIRE YOU FOR CUSTOM ART?
Yes, absolutely! Contact owner/artist Karlana Pedersen at email@example.com for a complimentary consultation online by phone or video conference, and download our free Custom Art Investment Guide for full information on commissions and services. We will be happy to speak with you.